Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You can find almost all the answers to your questions in the intuitive Help Center section incorporated into Certify Host’s Website Control Panel. It boasts an immense database with commonly asked questions and exhaustive help articles prepared by our practiced client support team.

  • Top quality support service

  • Tutorial Video Clips

  • If you would like to see how a task is carried out or how a problem is addressed, instead of just reading about it, then have a look at our selection of step–by–step video tutorials. They address different issues and will help you swiftly learn how to work with our Website Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a round–the–clock customer service and a one–hour response time guarantee. Our skilled customer service technicians will be at your disposal around the clock to attend to your queries and to remedy any problem that you might possibly chance upon. Just submit a customer service request from the Help Center section and we will get back to you momentarily.