1 hour ticket response
We are devoted to providing a rapid and appropriate answer to every trouble ticket posted by a customer. Our capable client service team representatives will examine your situation and will think of the most efficient option. We offer a 1–hour response time guarantee for all trouble tickets. In fact, our average tech support ticket response time has proved to be 20 minutes.
A Premium–Quality Support Service
We’ve got a team of web hosting support technicians who are ready to respond to all your inquiries every time you require assistance. Almost all our help desk team members have lots of years of experience in the Linux shared hosting packages arena, which suggests that you can constantly count on quick and accurate answers to your problems.
A User–Friendly Help Center
Incorporated into the Website Control Panel is an easy–to–browse Help section, which features a variety of sources of information. You can search through a constantly updated knowledge base offering web hosting account management articles and website management articles, watch our how–to video tutorials or browse the F.A.Q. section.