Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Solution Warranty

  • Our crew of qualified professionals will try their best to answer to your assistance needs within less than 1 hour. If, however, the difficulty you have stumbled upon requires aid from the Administrators’ =Dept,= we are going to send the ticket to the technician in charge and will post a reply to let you know.

  • Top quality support service

  • Expert Technical Support Service

  • Our tech assist crew is going to be on shift for you day–and–night to to reply to all assistance demand tickets that you send. We offer customer support for all the apps that are pre–configured on your web server. These include our custom designed Website Control Panel, the chosen Operating System and also the server admin panel (based on the VPS type).

  • Intuitive help center

  • An Educational Help Section

  • Each section of the Website Control Panel that is included gratis with your VPS includes an integrated article base. You can find an array of detailed how to articles and a variety of step by step video courses that display all the common web site control jobs. You can get access to them by clicking on the Help or Video keys in the top right part of each Control Panel section.