In spite of the fact that the web hosting service supplied by the different companies is more or less the same, each provider has got a personalized platform with its own modifications and different ways to accomplish specific operations. This is the reason why, an info-ridden knowledge base will be remarkably helpful both for persons with little or no prior experience and for technically accomplished users who will ultimately discover how particular procedures are accomplished, but will lose some time meanwhile. The purpose of such a knowledge base is to help make the hosting service fast and simple to use, saving users plenty of time and efforts. The end result is more content clients, since they can swiftly find the info they desire, and less work for the customer support team representatives, because typically most of the inquiries and problems that customers have are already described in the knowledge base. Given that the articles are expertly written and encompass more things, you’ll be able to discover more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Shared Hosting

Our shared hosting plans include an extensive knowledge base where you can find info on all the challenges that you might come across and their resolutions. You can learn how to set up and administer a mailing list, how to use an .htaccess config file, or how to continue in case the settings of your mail client are correct, but nonetheless you’re unable to send emails, for example. We’ve tried our very best to be as exhaustive as possible and to encompass all the available options in order to save you time and efforts and to provide you with different solutions for each single problem. The knowledge base includes educative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, whilst if you want to browse the full list of articles, you should visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting packages, will allow you to access the thorough online help documentation that we have compiled for you. The articles offer generic information about our services, how-to manuals about the separate functions that you can use, along with troubleshooting guidelines that can help you correct common issues that you may stumble upon. The topics that we have included encompass more or less everything, from elementary things such as how to host a brand new domain name in your account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a particular Control Panel section will always be available on the right side of the page that you are on, whilst the full article collection can be accessed through the dedicated Help section.