Phone Support in Shared Hosting
In case you decide to employ one of our Linux shared hosting packages, you can get in touch with our customer support team via phone for 14 hours every day. We can help you choose the ideal package for your websites as we believe that it's better to discuss these matters with a live person. In case you already have an account, we're able to help you with any sales/billing questions as well as general matters, even with some tech problems which do not require too much time or escalation to an administrator since it'll be better to open a ticket for time-consuming troubles so as to have the entire communication in one place. We now have telephone numbers in the US, the UK and Australia, so you are able to call the one you prefer and talk to one of our agents.
Phone Support in Semi-dedicated Hosting
Any time you want more information for the Linux semi-dedicated hosting packages that we provide, you can call one of the three support lines we have across the globe - in the U.S.A., the United Kingdom and Australia. Thus, you'll be able to check ahead of time whether our solutions will be appropriate for your web sites. In case you're already our customer and you own a semi-dedicated account, you have the option to contact us over the phone for 14 hours a day about any billing or common matters. For strictly technical problems you will have to use our ticketing system so as to contact our tech support as sometroubles simply require longer time to be dealt with, but we can help you over the phone with quite a few minor tech problems as well, saving you the time and efforts.