Q: Why do I have to transfer my web site? What does web site migration entail?
A: The website migration service on offer at Certify Host is absolutely free of cost and consists of moving all your web files, databases and emails from your present web hosting provider to your brand–new web hosting account with us. We will also modify all the configuration settings necessary for your websites to be completely functional on our leading–edge cloud hosting platform.Our techs are completely capable of moving any sort of site. With years of work experience in the industry, they’re well–versed in the inner workings of our cloud hosting platform, our Control Panel and all other widely used Control Panels. For them, moving a custom web app with a lot of custom libraries is as elementary as moving a plain WordPress weblog.
Q: Website migration sounds like lots of work. How much time does it take?
A: We strive to perform all web site migrations ASAP. Yet, we don’t have a fixed time frame for website migrations. There are certain aspects that you have to consider – the sheer size of your web site and the workload of our website migration staff, etc. We constantly strive to accomplish each migration in under 48 hours. With smaller–sized sites, our staff usually manages to finish in under 24 hours.
Q: What details will I be required to provide to your Website Migration Department?
A: We do not collect any private information. We’ll require, however, the login information for your current hosting account and the name of the site that you need to migrate.
Q: My current web hosting account has sensitive data inside. How can I trust you?
Q: Will there be any outage for my web site?
A: While we migrate your web site, it will be available both in your hosting account with us and in your account with your old web hosting provider. When the transfer is over, we’ll ensure that everything is functioning correctly and that the integrity of your content is not jeopardized prior to telling you that the transfer is over. After that, we’ll explain to you how to move the domain name over to your hosting account with us and how to modify the DNS records.
Q: Will my present hosting provider have to do anything?
A: Nope. Aside from your login info for the Control Panel, we will not require anything. We will never contact your web hosting provider. They will not know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: We can transfer your site from any hosting provider or any Linux–based hosting platform provided that we can acquire access to the Control Panel and there’s FTP access available.The only web sites that we’re unable to migrate are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.